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Store Policy

Customer Care

At SAPOUNIZO NATURA M.K., we’re committed to providing you with the best shopping experience possible. Our dedicated customer care team is here to answer your questions, resolve any issues, and ensure that your experience with us is smooth and enjoyable. Whether you need assistance with your order, want more information about our products, or have a general inquiry, we’re always ready to help.

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We understand that trust is key when shopping online. That’s why we make it easy to get in touch with us. You can reach our customer care team via email, phone, or live chat, and we promise to respond promptly. Your satisfaction is our priority, and we’re committed to resolving any concerns quickly and efficiently.

At  SAPOUNIZO NATURA M. K., we believe in transparency, reliability, and building lasting relationships with our customers. Feel free to explore our  shipping policies, and return guidelines to find answers to common questions, or reach out directly for personalized support. We’re here to make your experience as seamless as possible.

Privacy & Safety

At SAPOUNIZO NATURA M.K., protecting your privacy and ensuring your safety online is our top priority. This policy explains clearly how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website.
Information We Collect


We may collect personal details that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

  • Purchase history and support messages

 

We also collect non-personal data such as cookies, device type, browser information, and website usage analytics to help improve your experience.

 

How We Use Your Information


Your information may be used for the following purposes:

  • To process and complete your purchase

  • To deliver products or services you requested

  • To communicate important updates about your order

  • To provide customer support

  • To send promotional content (only if you opt in)

  • To detect and prevent fraud or security risks

  • To enhance website performance and personalize user experience

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Payment Verification & Third-Party Banking
All payments are processed securely using trusted third-party banking and payment providers. These providers may use your financial details to verify payments, authenticate transactions, and protect against fraudulent activity. We do not store your card or banking information directly—all sensitive data is handled and encrypted by our payment partners.
Post-Purchase Communication


After a successful purchase, we may contact you to:

 

  • Send order confirmation and payment receipts

  • Provide delivery or service updates

  • Request feedback or offer support if needed

  • Share related product or service recommendations (only with permission)

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You will only receive essential order messages automatically. Marketing communication is sent only if you subscribe or agree to receive it.


Data Storage & Protection


We implement strong security measures to keep your data safe, including:

  • Encrypted payment processing

  • Secure servers and firewalls

  • Restricted internal access to customer data

  • Regular monitoring for vulnerabilities

  • Trusted third-party tools that comply with privacy standards

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Despite our efforts, no online system is 100% risk-free, but we continuously update our protection methods to maintain the highest level of security.

 

Cookies & Tracking


Our website uses cookies to:

  • Remember user preferences

  • Improve site performance

  • Understand visitor behavior through analytics

  • Support secure checkout sessions

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You can choose to disable cookies through your browser settings, but some features may not work as intended.


Sharing of Information


We may share limited data only with:

  • Secure payment processors

  • Shipping or delivery providers

  • Fraud prevention services

  • Analytics tools to improve website performance

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We never sell your personal data to external parties.

 

Your Rights & Choices

 

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or deletion of your information

  • Unsubscribe from non-essential communications at any time

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For privacy requests, you can contact us at: sapounizonatura@gmail.com


Commitment to Trust


Your privacy matters. We use transparent, simple language to make sure you feel safe using our website. By shopping with us, you trust us with your information—and we honor that responsibility seriously.
Policy Updates


This policy may be updated occasionally to reflect improvements or legal changes. Continued use of the website means acceptance of the latest version.

Wholesale Inquiries

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At SAPOUNIZO NATURA M.K., we believe in creating products that people love—and we’re excited to share them with retailers like you! Our wholesale program is designed to make it easy for stores of all sizes to offer our stunning products to their customers, while enjoying competitive pricing and flexible order quantities.

Partnering with us means more than just stocking products—it’s joining a brand that values quality, trust, and long-term collaboration. We provide full support, fast shipping, and guidance every step of the way to ensure your experience is smooth and rewarding.

Ready to grow your business with products your customers will adore? Get in touch today to request our wholesale catalog, pricing, or place your first order. Let’s create a partnership that takes your store to the next level!

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Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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